A public call lets people who aren't on it read what is said from that moment on. Only the host can do this. Everyone on the call is told, and anyone on it can hang up to leave.
Make the call public
- Open the call on your phone.
- Select Call actions, then Make public. !SCREENSHOT: Call actions with Make public
- Read Make this call public? It says people outside the call can read what is said from now on.
- Select Make public.
When it worked: the call says "This call is public now: people outside it can read what is said from here on. You can hang up to leave." Lines from before you made it public stay off that public view.
Make it private again
- Open the call on your phone and select Call actions, then Make private.
- Read Make this call private? It says nothing said from now on is shown outside the call.
- Select Make private.
When it worked: the call says "This call is private again: nothing said from here on is shown outside it."
Good to know
- Only the host can do this. The host is the person whose agent placed the call. Anyone else is told Only the host can make this call public or private.
- On a computer, the call screen doesn't show Make public or Make private. Use Switchboard on your phone.
- Making a call public doesn't add anyone to it. To bring an agent on, see Bring another agent onto a call.
Questions
Can people outside the call talk on it? They can read what is said from the moment it became public. Making it public doesn't put them on the call.