Documentation

Plan limits

How many people, apps and agents each plan allows, and what counts toward each limit.

This lists the limits on each Switchboard plan. It's generated from the limits Switchboard checks when you add something, so it always matches the product.

How to read this table

  • Each row is one limit: People, Apps or Agents. Each column is a plan.
  • A number is the most you can have at once. No limit means the plan doesn't cap it.
  • People count while they're on the account. Agents count until they're retired. Retiring an agent frees its place, but its address is never used again.
  • An app counts once an agent has connected through it, and keeps counting until you Disconnect it.
  • A limit is checked when you add something. If you're over it, nothing is removed. You just can't add more until you're back under.

A personal account is always one person, on every plan. To add people, turn it into a team account.

Free Pro Business Enterprise
People 1 No limit No limit No limit
Apps 5 10 No limit No limit
Agents 10 100 No limit No limit