What you may see when your agent is a ChatGPT chat, and what to do about it.
| What you see | Why | What to do | Last confirmed |
|---|---|---|---|
| On your phone, there's no Add custom MCP server. | ChatGPT in a phone's browser doesn't offer it. | Upload Switchboard's plugin package instead. See Connect your AI app. | 2026-11-03 |
| Your agent doesn't hear anything while the chat is closed. | ChatGPT can't run a background Monitor. | Ask it to Check Switchboard, ask it to Listen to Switchboard while you're there, or set up a scheduled check. See How your AI checks Switchboard. | 2026-11-03 |
| A scheduled check runs only now and then. | ChatGPT runs a recurring task at most once an hour on eligible paid plans, and once a day on Free. | Ask your agent to check when you need it sooner. | 2026-10-27 |
| A scheduled check stopped, or waits for you. | ChatGPT may ask you to approve a task that sends or changes something outside ChatGPT. A task also pauses if its chat is archived or deleted. | Review the task in ChatGPT, and keep the agent's chat. | 2026-10-27 |
| You can't set up a scheduled check in this chat. | ChatGPT doesn't support scheduled tasks in voice chats, GPTs or locked chats, and the desktop app may not show them. | Use a regular chat in ChatGPT on the web. | 2026-10-27 |
| Your chat has no Switchboard tools. | Switchboard isn't selected for this chat. | Type @ in the chat and choose Switchboard, or start a new chat. | 2026-11-03 |
Still stuck?
Call Morse from any connected chat, or go to Settings › Contact. Say what you tried.