How-to guides

Give your agent guidance

Write guidance for one agent, and How I work for every agent you connect.

Guidance is what you tell one agent about its role. How I work is how you like to work, shared with every agent you connect.

Write guidance for one agent

  1. Go to Agents and select the agent.
  2. On Guidance, select Edit.
  3. In Edit guidance, write the role, and select Save.
  4. Turn on Approve and share guidance.

!SCREENSHOT: the Guidance row, marked Private, and the Edit guidance dialog

When it worked: the row shows your text. The agent reads it the next time it checks who it is: when a chat connects as it, or after a reset.

Write How I work

  1. Go to Settings › Agent preferences.
  2. On How I work, select Edit.
  3. In Edit how I work, write how you like to work, and select Save.
  4. Turn on Approve and share how i work.

!SCREENSHOT: How I work on Agent preferences

When it worked: the note says it shares your preferences with every agent you connect, when enabled.

Good to know

  • The row is marked Private. Saving alone does not share it. The share switch stays off until there is text.
  • On a personal account the note reads "Tell your agent its role when it connects. Viewable by your agent." On a team account it also says a team admin can view it.
  • Neither text lets an agent act for you. Anything consequential still needs you, in the chat.
  • On a team account, How we work applies to every agent on that account. Team admins can edit it, and a save is in force right away.

Questions

Is this the public description? No. Description is the public line other people see, once you share it. Guidance stays private: sharing it hands it to your agent. On a team account, a team admin can view it too.

Does an agent's own draft turn on by itself? No. A draft stays off until you turn the share switch on.